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Medical Billing Specialist (Full-Time)

Location: Mokena, IL (hybrid remote and in office)



Westside Overview

Westside is a culture first organization that cares how our Medical Billing Specialists feel on a daily basis.  We foster a safe environment where Billing Specialists are free to be themselves, make mistakes, ask for help when they need it, and experience the power of working on a high-functioning team.  Above all, we aim to meet our mission of changing kids’ lives. As a Medical Billing Specialist that is seeking to support our mission of helping kids, we think you’d be a great fit! #IHP

The Medical Billing Team is divided into 3 teams: Patients Team, Insurance Team, and Outbound Team. Here is an overview of each team. If you are interested in any of these, apply today!

Patients Team

  • Manage an assigned case list of patients
  • Digitally invoice assigned patients
  • Set up and run payment plans
  • Answer parent phone calls

Insurance Team

  • Manage assigned accounts for insurance work
  • Working denials and posting EOBs
  • Inform patients of insurance issues

Outbound Team

  • Assist patient and insurance teammates
  • Flexible resource – focus on teams that need the most help at the given time

Why would a Medical Billing Specialist choose Westside?

  • Our culture is the best in the world (otherwise, we wouldn’t all be here)
  • The Billing team is highly valued – Westside views this team as critical to the organization
  • We empower our billing specialists and treat them with dignity, respect, and care
  • We take pride in supporting families, helping them understand bills, working with them when they are in tough spots, and treating them with compassion – our patients are not just numbers to us!
  • Competitive salary and schedules
  • Light-hearted environment
  • You want to utilize your knowledge of insurance, EOBs, referrals, and claim processing for a meaningful cause of helping children with special needs

When you interview, here are some fun things you could ask us:

  1. Why does our billing staff all have goofy hats?
  2. What is the gong on the wall for?
  3. Have you found Tobias yet?

We keep things real around here and make sure we all have fun AND work hard.

Apply Today