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Patient Service Representative

Location: Oak Lawn, IL


Westside Overview

Westside is a culture first organization that cares how our Patient Service Representatives feel on a daily basis.  We foster a safe environment where Patient Service Representatives are free to be themselves, make mistakes, ask for help when they need it, and experience the power of working on a high-functioning team.  Above all, we aim to meet our mission of changing kids’ lives. As a Patient Service Representative that is seeking to support our mission of helping kids, we think you’d be a great fit! #ILP

Below are the Patient Service Representative responsibilities:

  • Manage the front-desk operations of the clinic
  • Be a joyful, welcoming first impression for every family and child entering our clinic
  • Build relationships with our families and kids and be a part of their support system
  • Maintain therapist schedules and adjustments in our EMR
  • Answer parent inquiries and phone calls
  • Support new families getting started with services

Why would a Patient Service Representative choose Westside?

  • Our culture is the best in the world (otherwise, we wouldn’t all be here)
  • Our team is a collection of warm-spirited, kind team players that have shared values
  • Competitive, salary (not an hourly position) and benefits (401K, healthcare, PTO, sick time, and more)
  • Light-hearted environment where you can be yourself
  • You become a significant part in making a positive impact on the families of children with special needs
  • You find joy in helping others – explaining our services and offerings, scheduling appointments, and answering questions.
  • We keep things grounded around here and make sure we have fun AND work hard.

Apply Today