Frankfort, IL

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21000 S Frankfort Square Rd D,
Frankfort, IL 60423

  779-260-5657
  frankfort@westsidect.com
  815-220-5619

8 AM-7 PM Mon-Fri

About our Frankfort, IL Location

Westside Children’s Therapy Frankfort has been a trusted part of the community since 2008, becoming Westside’s second clinic to open. Many of our therapists have been here for over five years—including one who’s been with us since day one—reflecting the deep commitment and continuity that families appreciate. We’re proud of the lasting relationships we’ve built, with some families growing alongside us since the very beginning. At Frankfort, you’re more than just a client—you’re truly part of the Westside family. Our recently planted Memorial Garden is a heartfelt reminder of the connections that mean so much to us.

Clinic Services

ABA Therapy
Counseling
Feeding Therapy
Occupational Therapy
Physical Therapy
Speech Therapy

4.9

Based on 88 reviews

review us on

Levi G.

18:44 25 Feb 25

Kurt I

20:39 09 Jan 25

Please read, first off the Therapist we had was OUTSTANDING, MISS Maura!!! She was absolutely terrific and can not praise her enough, she absolutely helped my boy. The reason I'm giving this a 1 star is due to the billing department and the absolute fiasco that ensued. Long story short Westside was not billing us correctly so over a year later they send me a bill for $1600 saying outstanding balance and I still owe this amount, this was due to them changing billing software or some BS. We discussed with them and they agreed that due to their negligence they would put us on a payment plan for an amount of $1200 and call it even, COOL! Payment plan would be through credit card auto pay once a month. IF I still owe you money fine, you are willing to work with me and cut me a break for your mistake I'll except this. Fast forward a year, agreement was signed on Nov 14th 2023, come now Jan 2025, was review my credit card statement, interesting was why am I still being charged this should have ended. Come to find out I've been charged $1800, I should have caught this sooner, I call billing they look into it, "No you owe us $1600" I have and agreement which I sent them for $1200, oooo there is fine print, YES we know. The fine print Please be advised this may not be a final balance as there may still be outstanding claims that we are waiting for your insurance to process. These charges were from over a year old and verified while I was still paying a co-pay for each visit. Okay fine I just want this resolved I owe you $1600 fine but I have paid you $1800!!!!!!!!!!!!!!!!!! You owe ME $200. Yes it looks like we over charged you, we will refund you $200 but you still have a balance so technically you still owe us.................... WHAT HOW DOES THAT EVEN MAKE SENSE, ooo these are for charges for the same time frame from when the payment plan was originally agreed on!!!!!!!! They got me for an additional $400 due to the fact I don't have the energy or time to make this right. If you are reading this and take your child to any Westside, be vigilante make sure you are paying attention and do not assume they are charging you the correct amount, the billing department is a complete CLOWN SHOW. Therapists are great but they will ROB you(BILLING)!!!!

Vicki B.

00:04 31 Dec 24

I do not recommend this location. We had a much better experience at the New Lenox location. The office seems poorly ran. They blame you for their errors and make up lies to cover their mistakes. They never ran my insurance up front, claimed it wouldnt be covered, they aren't up front with how much will be paid. Terrible and disappointing experience.

LaShanna K.

19:11 26 Nov 24

Love the staff! My kiddo originally had Maura and now has Greer, my little guy adores them both and looks forward to his weekly sessions.

Nora

02:12 18 Oct 24

Love Westside! My son's therapist Bridget is amazing. My son has made leaps and bounds thanks to Bridget. The staff is always so welcoming too.

Zebedee M.

20:06 08 Mar 24

The whole staff is awesome beautiful people.... they are like family my 7 year old going here was his expectation to go every Friday.💙💫💚

Maggie M.

16:42 20 Jan 24

Our experience couldn't be any more positive if we tried. Both of our daughters have been through various therapies here. Miss Melissa, Miss Becca, and Miss Ashley are all absolute treasures. Miss Melissa was our first experience with Westside in Orland Park and is the reason we landed at the Frankfort location and we couldn't be more grateful. Following Miss Melissa over to the Frankfort location gave us the opportunity to work with Miss Becca and Miss Ashley who have given our girls more than we can put into words. All three of these women are so dedicated and put parents at such ease with the entire process. We will be forever grateful for them.

Molly J.

14:59 30 May 23

Erin & Tom E.

17:15 03 Jan 23

Our son absolutely LOVES going to his OT sessions with Abby. He's eager to start and excited to share with us what he's done afterwards. We are seeing so many positive improvements in his development after only a few weeks! THANK YOU, WESTSIDE!!!

Matt

05:54 31 Dec 22

Great place full of great people. Maura does a terrific job of being patient and working within the boundaries of capabilities!