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History

2020
2020

2020: Word of Mouth Acceleration

Westside 2020

With 4 clinics Westside was serving twice the number of families. What unfolded was a doubling in the word of mouth in the community. It was not long that the spatial needs again became a challenge. Orland Park, New Lenox, and Tinley Park were opened to support our Frankfort location. Schaumburg and Willowbrook were opened to help our Wheaton center. A Plainfield-Downtown and Shorewood location were opened to support our Joliet and Plainfield centers.

 

Amid this growth, Westside has upheld patient satisfaction: 98% of patients would refer to a family member or friend. Doctors have also continued to see the Westside difference. Today, the referral base includes 800+ pediatricians.

 

As we look to the future, Westside aims to raise the bar for what it means to provide a high quality pediatric therapy experience. Our mission is to follow the “pure practitioner” spirit of Shari. This means staying true to our earliest company learning: families care foremost about quality of care even if it is done on a farm. We exist today to obsessively serve that need.

2019
2019
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2019: Orland Park clinic opened

picture of a pediatric physical therapy room at Westside in orland park location

In October 2019, Westside opened its fifth pediatric clinic in the City of Orland Park.

2019
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2019: Counseling services added

counseling services westside illinois

In February 2019, Westside launched its health and wellness program, making counseling the fifth major service offering.

2019
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2019: Plainfield (North) opened

carol stream clinic for pediatric and aba therapy

In January 2019, Westside opened its fourth clinic in the City of Plainfield.

2018
2018
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2018: Westside Headquarters is opened

picture of westside headquarters located in Mokena Illinois

In February 2018, Westside’s administration moved out of clinic and into an administrative office located in Mokena, IL.

2017
2017

2017: Wheaton Clinic opened its doors

photo of westside children's therapy wheaton clinic

With a few decades under its belt, and with Shari leading our clinical teams, Westside’s services were highly sought after by parents and payors. Many forces pulled Westside into opening additional centers in new areas. Some of our families were commuting over an hour to current clinics; several  payors located elsewhere in the state wanted us to be closer to their members; and our new Joliet and Frankfort facilities continued to swell beyond their capacity.

 

Westside decided to expand its service delivery model to meet these needs. The next new clinic that opened was our Wheaton facility in 2017. This clinic served our Dupage County families and their local insurance networks. In 2019, Plainfield was opened as a way to provide relief to the Joliet clinic, where therapists were literally doing treatment in the hallway due to lack of space.

2016
2016
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2016: Joliet Expansion

picture of the joliet illinois clinic of Westside Children's Therapy

Joliet expanded into it’s current 4,500 sq. ft. facility we know today.

2015
2015
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2015: Frankfort clinic expansion

picture of the Frankfort clinic at Westside Children's Therapy, which offers ABA therapy, OT, PT, speech, and counseling services.

In July 2015, Frankfort expanded into the 8,000 sq. ft. facility we are currently in today.

2014
2014

2014: First Growth Spurt

2014: First Growth Spurt

With the expanding reputation of Westside, both the Joliet and Frankfort facilities hit their capacity limits. Westside put on its construction hat and built 2 larger, custom designed centers in Frankfort and Joliet. These two clinic designs became the first blueprints for Westside’s future clinics. Both of the centers are still operating and continue to be upgraded to include our latest clinic design features. We often refer to these offices as our flagship offices.

2013
2013
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2013-2015: Need for ABA Services Increases

photo for timeline aba therapy moved across frankfort office westside

Westside Children’s Therapy has now become recognized for ABA Therapy services, which facilitated the need to open a separate ABA Center facility across from the Frankfort Office.

2012
2012

2012: Process Improvements

photo of EMR systems for timeline Westside

Westside transitioned to an EMR system for the first time.

 

The Smart Option was introduced to therapists and went live that Spring.

2008
2008

2008: Frankfort office opened

child-diagnostic-evaluation-wheaton

Shari acquired the Frankfort office when Children’s Therapy Specialists became Westside Children’s Therapy.

 

Westside recognized a developing need. Many of the children being serviced for Physical, Occupational, or Speech Therapy had been diagnosed with autism. These children had additional needs extending beyond current service offerings.

 

At the same time, the Illinois Legislature passed the autism mandate. This law made autism services more available for families through their insurance. This change prompted Westside to become an early adopter of ABA Therapy. ABA was formally added as a service line in 2008.

2007
2007
westside logo, 2007 westside joliet was opened and speech therapy and occupational therapy were added to the services

2007: Joliet office opened, Speech & Occupational Therapies offered

picture of the joliet illinois clinic of Westside Children's Therapy

Shari moved into the Joliet office and first opened the doors on Essington Road.

 

She began adding Speech Therapy and Occupational Therapy to her team to create a the most comprehensive care possible.

1996
1996

1996: Moving Off the Farm

Moving off the Farm in 1996

In 1996, Shari and her patients relocated to a medical office space in Frankfort. If you were to walk into this clinic, you’d get a sense of why we call Shari a “Pure Practitioner.”

 

At this point in time, the company was named “Children’s Therapy Specialists.” Realizing that the patient base had complex, multidisciplinary needs, Shari soon added Speech and Occupational therapy to the practice. It was not long before Shari’s tiny office could not even function without additional space. Operational needs begin being met as the company opened a second location in Joliet. It was about this time that the company formally changed its name to Westside Children’s Therapy.

1988
1988

1988?: Westside Was Born on a Farm

1988?: Westside Was Born on a Farm

Shari Cassidy is the founder of Westside Children’s Therapy.  The first clinic location was on her family’s farm in a separate building on the property. This became the seed for what would later evolve into Westside. It was also the young company’s first learning that patients care foremost about the quality of care they receive, even if it means driving to a farm in the south suburbs to get it.